Privacy & Cookie Policy
Last Updated: February 8, 2026
Believable GmbH ("we", "us", or "our") is committed to protecting your privacy. This Privacy and Cookie Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
1.1 Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Contact us via email or our contact form
- Subscribe to our newsletter (if applicable)
- Engage with our services
This information may include your name, email address, company name, and any other details you choose to provide.
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior through Google Analytics, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- General location data (country/city level)
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide customer support
- To improve our website and services
- To analyze website traffic and user behavior through Google Analytics
- To send you information you have requested
- To comply with legal obligations
3. Cookies
3.1 What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help websites function properly and provide information to website owners.
3.2 Cookies We Use
We use the following types of cookies:
Essential Cookies: These cookies are necessary for the website to function and remember your cookie consent preference.
Analytics Cookies (Google Analytics): We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
Google Analytics cookies collect information such as:
- How you arrived at our website
- Pages you visit and how long you spend on each page
- What you click on while visiting our website
- Technical information about your device and browser
For more information about Google Analytics cookies, please see Google's Privacy Policy.
3.3 Managing Cookies
You can control and manage cookies in several ways:
- Browser Settings: Most browsers allow you to refuse or accept cookies through their settings. Please note that blocking all cookies may impact your experience on our website.
- Opt-out Tools: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
- Our Cookie Notice: When you first visit our website, you can choose to accept or decline non-essential cookies through our cookie notice.
4. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We only share information with:
- Google Analytics: For website analytics purposes, as described above
- Service Providers: Trusted third parties who assist us in operating our website and conducting our business, subject to confidentiality agreements
- Legal Requirements: When required by law or to protect our rights
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Google Analytics data is automatically deleted after 26 months.
6. Your Rights
Under applicable data protection laws (including GDPR for EU residents), you have the following rights:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Objection: Object to processing of your personal data
- Restriction: Request restriction of processing
- Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us using the information below.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
9. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy and Cookie Policy or wish to exercise your rights, please contact us:
11. Supervisory Authority
If you are located in the European Economic Area, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with applicable data protection laws.